Roman has co-founded WebServiceCenter Group in early 2004 and has since been responsible for strategic management and IT.
He received a Master's Degree in "Communications and Media Engineering" from Offenburg University (Germany) and has established and managed a number of technology initiatives there. One of them being "InternetServiceCenter" - an innovative company-like software development agency within the University.
At this presentation, we`ll explore new ways and principles to structure your company IT, which would provide fast and smooth acceleration, avoid integration bumps along the way and even allow for creating unique products/services, in "Blue Ocean Strategy"-style.
IT infrastructure (the combination of all IT systems and their interaction, that support the main business operations) at most small/medium-sized companies resembles a self-made, found-parts bike while they really need a car. It likely started with a few separate software programs/systems patched together to solve immediate problems. As company grew, some of these accidental structures couldn’t scale up and had to be replaced by one or more integrated systems overtime. Each such change is like a speed-bump, costing time, money and lost productivity, as everything has to be re-integrated, configured and adjusted.
During all this time, while IT infrastructure was doing its best in "reacting to the changes", IT was in fact dragging down and curbing the growth of the enterprise instead of enabling growth and opening up new opportunities. The new principles shown today will allow IT to participate with management in growing the company.
Despite knowing about the opportunities of VoIP, many don`t realize the practical value and benefits that Internet Telephony can bring to their organizations. Open-source telephony toolkit Asterisk enables every company and individual to have their very own PBX, customized to fit the unique needs of a particular situation and IT landscape.
Even more value and power can be derived by integrating Asterisk with other back-end applications, making it a natural part of a business process.
This presentation will focus on practical applications for Asterisk to simplify and improve voice communications, save cost and provide new innovative services (like "voice mail in email", "global presence", "click-to-call", etc).
Furthermore, various Asterisk installations (Trix-box, Asterisk@Home) as well as add-ons (Asterisk Real-time - MySQL connectivity, etc) will be reviewed and evaluated.
Finally, a general SWOT analysis, will be presented, covering Strengths, Weaknesses, Opportunities and Threats of an Asterisk introduction in a small/medium size company.